Quiz by clymar
This ESL Video quiz titled, "Booking a Flight," is for intermediate English as a Second Language students who are studying English online to develop fluency in English.
Good morning this is Princess from Philippine Airlines. How may I help you?
Hi, I'm calling to book a flight from Guam to Manila.
When would you like to leave sir?
I'd like to leave between June 19 and June 21, preferably in the afternoon.
How many people will be traveling, sir?
It's just for me.
Do you want to go economy, business, or first class?
I prefer to fly business class if that's possible.
Yes, sir. We have available seats for June 21.
What time is the flight please?
The plane will leave Guam International Airport at 4:20 in the afternoon and land in Manila at 7:30 in the evening.
What time do I have to be at the airport to check in?
An hour and a half before the departure, sir. That means at around 2:50 p.m.
All right. How much is the ticket please?
Five-hundred and ten dollars, sir, all taxes included.
Oh, that's perfect. Can i book that then?
Certainly, sir. Would you like to book a return flight as well?
No, I just need a one-way ticket. Thanks.
Very well, sir. What's your name please?
It's George Manda.
Could you spell it for me please?
Of course. My first name is spelled J o-r-g-e, and my last name is spelled M-a-n-d-a.
Okay, sir. How would you like to pay for the ticket?
I'll be paying with my Visa card.
Okay, sir. What's your card number?
It's six five three six two six oh nine five three one nine one one five.
When is the expiration date, sir?
The card expires on May 2015.
Let me give you your confirmation number. It's nine oh six six four one. Again, that's nine oh six six four one.
Thank you. I got it.
Thank you for choosing our Airline, sir. Have a nice day and goodbye.
Booking a Flight
Quiz #: 31702
The agent's name is____________
The airline's name is _____________
The passenger wants to reserve a flight from......
When would he like to leave?
How many people will be travelling?
What class does he prefer to travel?
There are available seats for....
What time does the plane departs?
In what city will the plane land?
What time is the "check in" process?
How much is the ticket?
He wants a ______________ ticket.
How is he paying for the ticket?
When does the (credit) card expires?
What is the comfirmation number?
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