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Chattybot

Unit 14 · Dialogue 1 — Responding to a Cold-Meal Complaint

A client complains that his food is cold. The healthcare worker listens, apologizes without blaming anyone, offers choices within his diet, and follows up with a practical solution.

Mr. Halloran, 77, is normally easy-going. Tonight he pushes his plate away as the healthcare worker enters.

How to practice

A simple flow students can follow every time.
  1. 1Tap Start dialogue and listen to the chattybot's line.
  2. 2When your line lights up, tap the green microphone and read it aloud.
  3. 3Tap the arrow to send what you said. The dialogue moves on.
  4. 4Tap the speaker beside any line to hear it read aloud.
  5. 5At the end, click Review for feedback, or Refresh to read it again.
Best experience: ChattyBots work best in Chrome.