Chattybot

Unit 9 · Role Play 1 — “That's Just a Bruise”

A senior colleague says it's an old bruise. You think it's a stage 1. Correct the fact, not the person.

Phrases You Will Need

Softest first — a questionAre you sure?Can I ask you something?Could it be a pressure area, do you think?
Ask HER to test itWould you press it for me a second?Does it go white when you press it?
Fact, not personOn dark skin stage 1 can look purple.
Not thisYou’re wrong.That’s not a bruise.You’re not looking properly.
What happens nextI’ll let the nurse know, and we’ll keep her off that hip.

Your Role

You are a healthcare worker. You and a colleague with fourteen years’ experience are bathing Mrs. Fontaine. You see a dark purple patch on her hip. Mrs. Fontaine has dark skin. Your colleague says it is an old bruise from a fall last month. You think she is wrong. She is kind, confident, and senior to you.

What You Must Do

How to practice

A simple flow students can follow every time.
  1. 1Click Speak to turn on the mic.
  2. 2Speak clearly and finish your response.
  3. 3Click Send to submit what you said.
  4. 4When you are finished, click Review to check your work.
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